Just a few words.....
Over the years I received lots of letters and notes from my clients, letting me know how much they love their kitchen. I decided to display some of them here. I sure hope that after reading them, you will realize that I really do nice work and customer service is HUGE for me.
I always considered myself lucky that most of the people that I meet through my work are just wonderful. My clients and I have so much fun planning, selecting products and creating their new kitchen. Even the difficult and frustrating stage of install goes pretty smooth for us (well, most of the times..). Sometimes I have to pinch myself to really believe that I am doing what I love most (and also getting paid for it....what else could I ask for...?). Kitchens are my passion. I love everything about them (...except cooking! So, I found a husband that loves to cook and I make sure that everything in our kitchen is functional and pretty for him...he's happy!).
Thank you to all my clients, for making my job so rewarding and for putting a smile on my face every morning going to work. I am the luckiest person in the world!
I was so happy to hear from you!!!! I love my kitchen and so does anyone that sees it. People have asked me how they could reach you and I didn't know. Now I will!!! Every day I am in the kitchen I say a little thank you to you. It is fantastic. It looks great and it is so functional. I entertain and cook a lot. Every idea you had makes my life easier and better (at least in the kitchen!!). Thank you over and over. Maybe one day we may see each other again. I'm so glad you took the time to reconnect. I hope all is well with you and your family. Please keep in touch.
Coral Springs, FL
We appreciate the fabulous talent you have demonstrated in designing our "DREAM KITCHEN"! Our Dream Kitchen is awesome! We want to thank-you so very much for your time, your design, your thoughtfulness and the details!We appreciate you very much. We Love our Dream Kitchen!!!
Thank you Shuky! you're the greatest!!
Sue and Pete C.
(My good friends before the project and became even better friends after it was done.That says it all)
YOU ARE THE BEST! From the first moment I met you I knew that I was in good...no...GREAT hands. You are caring, bright as hell and truly dedicated to your job. I hope that (the place I was working for) appreciates your contribution to their image and success. It is the attentiveness of people like you that make customers like me want to return to (again, the place I was working for) for my next project. You are the reason companies like (and again...) are successful! I hope they are paying you what you deserve !!!
Have a wonderful Hanukah, and even a better New Year and I look forward to working with you again.
(Got a raise after this one.....)
Dear Ms. Mesa,
My wife and I just completed renovations on our new townhouse in Aventura, Florida. We had the pleasure of working with Shuky Conroyd on the purchase of cabinets for our kitchen, guest bath, and bar. We also purchased appliances at Shuky's recommendation.
We are writing this letter to let you know how pleased we have been working with Shuky. She guided us through the process of designing our new kitchen from the selection of cabinets to the choosing of the perfect hardware. Every detail was handled professionally and enthusiastically. Any small question we had was answered quickly and efficiently.
Please let Shuky know how pleased we were with her work and how happy we are with the results.
Marty and Carol G.
Thank you for everything.
( This card came with a huge flower arrangement. This kitchen was published and displayed on the cover of a nationally advertised catalog).
Store Manager or to whom it may concern:
This letter is to commend the professional and courteous attention of one of your employees exhibited to us over a long period of time. Shuky Conroyd, project designer and employee extraordinare, expertly took care of our needs in our newly built home in Weston. We cannot always say that the center itself was timely or efficient, but Shuky was always there with the answer or the solution. Even when it was out of her expertise, she would always go the extra mile and find out what my husband and I needed to know. Mrs. Conroyd personally would accompany us to various departments, introduce us to the person we needed to see and would always follow up on the activity. With someone like this in your employ, the design center cannot go wrong. If everyone of your employees treated all their customers in the same manner as Shuky treated us, you would have 100% satisfied customers that would come back over and over again for their home needs.
Sandra and Thomas T.
To: Cynthia Castillo
I would like to take this opportunity to commend Shuky Conroyd, a designer in your kitchen area. I have had the distinct pleasure of working with Shuky over the past few months. She is very creative, efficient, helpful, extremely pleasant and, overall, a pleasure to work with.
I believe Shuky is a great asset to your company, as she promotes an exceptionally positive image to your clients. I would like to genuinely thank Shuky for a most professional and satisfying business experience.
Linda B., Psy.D.
Dear Mr. Gordon,
I would like to call your attention to the exemplary service which I have received from a member of your staff, Shuky Conroyd, Project Designer.
Back in March, I visited your showroom searching for kitchen, bath and flooring items for our custom built home which was under construction. This is when I was introduced to my designer, Shuky. She was above all, prompt, efficient, well-organized and attentive. She made every effort to accommodate all my requests and address my concerns as the project progressed. She was always aware of the exact stage of my project throughout the months that followed. Her attention to detail is outstanding. She was always available and returned any message within 24 hours, which I appreciated tremendously. She ensured that everything was delivered, installed and to our satisfaction.
We are completely satisfied and extremely grateful for the service which we received from Shuky. She is to be commended for her outstanding effort. We highly recommend her to all of our friends and acquaintances. She is an asset to your team!
Coral Springs, FL
And a few years later we moved on to the laundry room....
I am so pleased with result accomplished so far with my laundry room project! Your dedication to the task at hand has definitely paid off in a big way. Everyone who arrives to perform work is asking to see my kitchen. When I tell them that this is a "laundry room" project they are amazed. One contractor commented that this is one of the most luxurious laundry rooms he's ever been in!
The cabinets, design and location are superb! The flow of the room is outstanding. You definitely stand out in your field when it comes to design techniques.
Your original design from 5 years ago, while we were building our home, fit the bill. And now 5 years later as we look to improve and update our home YOU are the designer we want! I absolutely love working with you and appreciate the fact that you are always available to answer a phone call, return messages and make certain that every aspect has been followed through with satisfactory results.
I truly appreciate your expertise of the design projects you have performed for our home. Thank you so much for making these projects seem like a "Piece of cake"!
My best to you
Coral Springs, FL
I would like to express my extreme satisfaction with the services I received from Shuky Conroyd on my recent kitchen renovation. The design was innovative, functional and beautiful (in a very difficult space), communication was excellent, everything was done at a high quality and on time, and all promises were kept.
Most amazingly, the renovation was completed within my original budget. I couldn't be more pleased with my kitchen and Shuky was a delight to work with.
James W. MD MPH
Ft Lauderdale, FL
To Whom It May Concern,
It is a pleasure to write a letter of recommendation on behalf of Ms. Shuky Conroyd.
I started to work with Shuky in the last few months, on a residential project in North Miami Beach, that I am supervising for a client.
Shuky was assigned to the project when the original designer was away on a leave of absence. She took over immediately, and dealt with every detail that needed to be clarified. This particular house includes a very large kosher kitchen, a Passover kitchen, and in-law kitchen, plus 5 bathroom and a wall unit.
She is very pleasant to work with, knows her business, and is very attentive to all the problems. Has a sense of urgency and brings solutions to challenges that came up.
It is a pleasure working with her, and I am looking forward to a continued professional relationship on my next project .
Nujim N. (Architect)
North Miami Beach
In the past 5 years I have had the pleasure of working with Shuky Conroyd on many projects. Her enthusiastic and light hearted personality always creates a climate of excitement to the project. She listens attentively to her clients and quickly presents a solution to their individual needs. Her creative and insightful presentation always leaves her clients with a smile and looking forward to their next meeting. It has truly been a pleasure to work with such a talented professional. I would not hesitate to work with Shuky Conroyd on any size project.
Joe I. (Contractor)
Coral Springs, FL
Since 1983 I have installed hundreds of kitchens and baths and worked with many designers in Europe, Canada and the US. Over the last years, I worked closely with Shuky Conroyd on many kitchen installations and got to know her both professionally and personally. As a professional, Shuky is one of the top designers I have worked with. I find her designs innovative yet practical and at the same time detailed and accurate. Her performance on the job site is superb with unique ability to resolve unforeseen problems quickly. The managing of materials and the explanation of the scope of work are always excellent and are the reason why most jobs run smoothly with minimum time wasted.
As a person I have learned to know Shuky as a strong, yet warm person. Her no-nonsense approach to things earned her the trust and respect of her peers and clients while her radiation warmth put them at ease. Her personality creates a friendly atmosphere at the job and most importantly,she gets the job done quickly and efficiently. Personally, I am looking forward to working with Shuky on many future projects.
Manny F. (Contractor)